While GenieACS remote management solution is released under open source license, we understand that a key element of true enterprise-class software for a corporate customer is the availability of professional on-time technical support.

We offer commercial support and SLA with a simple pricing structure to meet the requirements of companies large and small. Our professional services are available to help you with installation, system integration, device interoperability, and automation of zero-touch provisioning and device firmware upgrade roll out.


By subscribing to commercial support you get:

  • a service level agreement to assure you production issues are resolved quickly;
  • ensure interoperability with your devices, even those with less than perfect standards-compliance; and
  • best practices guidance for optimal system performance and reliable device configuration scripts.

To purchase commercial support or for other commercial inquiries, please contact sales@genieacs.com.