While GenieACS remote management solution is released under open source license, we understand that the key element of true enterprise-class software for a corporate customer is the availability of professional on-time technical support.

We offer commercial support and SLA that we hope will meet the requirements of most companies large and small. Additionally, our professional services are available to help you with deployment, integration, zero-touch device provisioning, as well as UI customization and enhancement.

Benefits

By subscribing to commercial support you get:

  • a service level agreement to assure you production issues are resolved quickly;
  • ensure interoperability with your devices, even those with less than perfect standards-compliance; and
  • best practices guidance for optimal system performance and reliable device configuration scripts.

To purchase commercial support or for other commercial inquiries, please contact sales@genieacs.com.